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MISSION HEIGHT NURSERY AND PRIMARY SCHOOL

Privacy Policy

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Privacy Policy

Last updated: October 2026

1. Introduction

MISSION HEIGHT NURSERY AND PRIMARY SCHOOL ("MHS", "we", "us") provides a school management portal used by schools, staff, students, parents/guardians, and registered agents. This Privacy Policy explains what information we collect through our website and portal, how we use it, and the choices you have. By using our website or portal, you agree to the practices described here.

2. Information We Collect

  • School and staff information: school name, admin/proprietor details, staff records, and contact information provided during registration or onboarding.
  • Student and guardian information: names, class/enrollment details, attendance, results, and parent/guardian contact details entered by schools into the portal.
  • Agent information: name, phone number, email, address, and password submitted during agent registration, plus records of schools onboarded and commissions earned.
  • Payment information: subscription and billing details relating to school portal fees and agent commission payouts.
  • Usage data: log data, device/browser type, and interactions with our website and portal, used to maintain security and improve the service.
  • Communications: messages sent to us via the booking form, contact channels, WhatsApp, or the AI chat assistant.

3. How We Use Information

  • To provide, operate, and maintain the MISSION HEIGHT NURSERY AND PRIMARY SCHOOL portal and its features (student records, results, CBT, eNotes, accounting, bulk SMS, and related modules).
  • To process school subscriptions and agent commission payments.
  • To communicate with schools, agents, and prospective customers about bookings, support requests, and service updates.
  • To improve platform features, including AI-assisted tools such as lesson note generation and result comments.
  • To maintain the security and integrity of the platform and prevent misuse.

4. Classroom Surveillance & Video Features

Where a school enables online classroom surveillance or video lesson features, video data is controlled by the subscribing school and is used solely for the school's internal monitoring and instructional purposes. MHS acts as a service provider facilitating this feature and does not independently use such footage for other purposes.

5. Sharing of Information

We do not sell personal data. We may share information with trusted service providers who help us operate the platform (such as hosting and payment processing providers), or where required by law, regulation, or a valid legal request.

6. Data Retention

We retain school, student, and agent data for as long as an account remains active, and for a reasonable period afterward to meet legal, accounting, or record-keeping obligations, after which it is securely deleted or anonymized.

7. Data Security

We apply role-based access controls, secure authentication, and other reasonable technical and organizational safeguards to protect information stored on the portal. No system can be guaranteed 100% secure, and we encourage schools and agents to use strong passwords and keep login credentials confidential.

Security Tip: Always use strong, unique passwords and enable two-factor authentication where available.

8. Your Rights

In line with the Nigeria Data Protection Act and applicable regulations, you may request access to, correction of, or deletion of your personal information, subject to our legitimate operational and legal requirements. School administrators are responsible for managing access requests relating to student and staff data entered into their school's account.

9. Cookies

Our website may use cookies and similar technologies to remember preferences and understand how visitors use our site. You can control cookies through your browser settings. For more information, please see our cookie consent banner when you first visit our site.

10. Children's Information

Student data is submitted and managed by schools, not directly by children. We rely on schools and guardians to ensure appropriate consent is obtained where required for the processing of student information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above. We encourage you to review this policy periodically.

12. Contact Us

Questions about this Privacy Policy or your data can be sent to: